Privacy Policy
Effective Date: [January, 26,2026]
MC Surplus Solutions (“MC Surplus Solutions,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or contact us about California unclaimed property assistance.
Important: MC Surplus Solutions is a private asset recovery assistance service and is not a government agency and is not affiliated with the California State Controller’s Office or any state office. We do not provide legal advice.
We may collect the following types of information:
A) Information you provide to us
Contact information (name, email, phone number, mailing address)
Claim-related information you submit (reported owner name, property ID, state/agency details, claim status, and supporting details)
Documents you choose to provide to help verify eligibility (for example: proof of address, proof of relationship, business authorization documents)
Please do not email sensitive documents (such as Social Security cards or full SSNs). If we need sensitive documentation, we will provide a more secure method after we verify eligibility.
B) Information collected automatically
When you use our website, we (or our service providers) may automatically collect:
IP address, browser type, device information
Pages viewed, referral/source pages, and basic usage data
Cookies or similar technologies (see “Cookies & Analytics” below)
We use information to:
Respond to inquiries and provide a free eligibility check
Verify basic claim eligibility and explain typical documentation requirements
Provide services you request (such as organizing documentation and assisting with claim submission steps) when authorized by you
Improve our website and communication
Prevent fraud, abuse, or misuse
Comply with legal obligations
We do not sell your personal information.
We may share information in these situations:
With service providers who help us operate (email, forms, storage, analytics), under confidentiality protections
With government agencies or other parties only at your direction/authorization (for example, submitting claim materials when you request and authorize us to do so)
For legal reasons if required by law, subpoena, or to protect rights/safety
Business transfers if we are involved in a merger, acquisition, or asset sale (you will be notified if required)
Our site may use cookies or similar technologies to function properly and understand site usage. You can control cookies through your browser settings. Some features may not function correctly if cookies are disabled.
We use reasonable administrative and technical safeguards designed to protect information. However, no method of transmission or storage is 100% secure. Please avoid sending sensitive documents through unsecured email.
We keep information only as long as needed for the purposes described above, unless a longer retention period is required or permitted by law.
If you are a California resident, you may have rights under the California Consumer Privacy Act as amended by the CPRA, including the right to:
Request access to certain personal information we have about you
Request deletion of certain personal information
Request correction of inaccurate personal information
Opt out of “sale” or “sharing” (we do not sell or share personal information as defined by California law for cross-context behavioral advertising)
To make a request, contact us using the information below. We may need to verify your identity before processing requests. We will not discriminate against you for exercising your rights.
Our services and website are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the most recent version.
MC Surplus Solutions
Phone: (310) 469-2821 (Call or Text)
General Inquiries: info@mcsurplussolutions.com
Claims & Documentation: claims@mcsurplussolutions.com